Privacy Policy

1. Scope of Application

2. Information We Collect

2.1 Voluntarily Submitted Personal & Business Data (Provided by You)

• Business identity: Company name, buyer name, job title, country/region, shipping address
• Contact credentials: Phone number, business email, WhatsApp/WeChat contact
• Customization demands: Logo files, fabric color requirements, product specification drafts, order quantity, target market certification demands
• Transaction data: Sample payment records, mass production deposit & delivery schedule communication records
   
  We only collect information necessary to fulfill your outdoor gear procurement demands. You may refuse to provide non-mandatory fields, which may limit our ability to provide full quotation and customization support.

2.2 Automatically Collected Technical Data

2.3 Supplementary Information

3. Purposes of Data Processing

1. Respond to your product inquiries, send catalogs, technical parameters, waterproof/UV resistance test data of rooftop tents and car awnings
2. Provide OEM/ODM solution design, sample arrangement, production schedule arrangement and after-sales support
3. Complete cross-border order procedures, arrange logistics and export documents for global wholesale clients
4. Conduct internal market analysis to optimize product development (new overland camping shelter series) and website experience
5. Comply with Chinese export customs, tax, ISO9001 quality management system legal retention obligations
6. Prevent fraudulent inquiries, fake order requests and website security risks
    
   We will not use your personal data for unrelated commercial promotion without your separate written consent.

4. Data Sharing & Disclosure Rules

1. Authorized Service Providers: Logistics forwarders, international payment processors, third-party testing labs, website analytics service providers. All partners sign data confidentiality agreements and only process data under our instruction.
2. Legal Compliance Disclosure: When required by Chinese customs, tax authorities, court subpoenas or international trade regulatory laws, we may disclose relevant data to official institutions.
3. Business Restructuring: In case of merger, acquisition, factory asset transfer, client data will be transferred to the successor entity under identical privacy protection obligations, with advance notification sent to existing clients.
4. Confidentiality for OEM Clients: All your private label drawings, custom mold data and brand specifications are strictly restricted to internal R&D & production teams only; subcontractors are bound by non-disclosure obligations. We offer formal NDAs upon client request before receiving proprietary technical files.

5. Data Storage & Security Protection

5.1 Retention Period

• Inquiry & quotation records: Retain 3 years after last communication for follow-up cooperation
• Formal order, payment and production documents: Retain 10 years per Chinese export tax & ISO9001 record management requirements
• Website browsing anonymous analytics data: Retain maximum 24 months, then fully anonymized and aggregated
• Upon your deletion request, we will erase your contact data immediately after fulfilling mandatory legal retention periods.

5.2 Security Measures

1. Website data transmission protected by SSL encryption; client confidential design files stored in password-locked encrypted servers
2. Role-based internal access control: Only sales, R&D and production staff assigned to your order may view your business information
3. Regular server vulnerability inspection, periodic data backup, physical factory document storage lockers
4. All employees receive annual data confidentiality training, with contractual penalties for unauthorized information leakage

6. Global User Data Rights

6.1 EEA/UK Residents (GDPR & UK GDPR Rights)

1. Access: Request a full copy of all personal data we store about you
2. Rectification: Correct inaccurate company, contact or customization information
3. Erasure (“Right to be Forgotten”): Request permanent deletion of your records (excluding legally mandatory retention documents)
4. Restriction of Processing: Suspend data processing for quotation/marketing purposes
5. Data Portability: Obtain your business data in machine-readable format for transfer to other manufacturers
6. Object: Opt out of analytics tracking or promotional email communications
7. Withdraw Consent: Revoke cookie or marketing consent at any time without affecting prior legal processing

6.2 California Residents (CCPA/CPRA Rights)

• Disclose categories of personal data collected and business usage purposes
• Request deletion of your personal information
• Correct inaccurate stored data
• Opt out of any “sale or sharing” of personal data (we do not conduct data sales)
   
  We will not discriminate against you for exercising CCPA privacy rights.

6.3 How to Submit Privacy Requests

7. Minors Protection

8. Cross-Border Data Transfer

9. Policy Modification